City Libraries, City of Gold Coast

Emotional intelligence, a simple and actionable guide to increasing performance, engagement and ownership, Amy Jacobson

Classification
1
Content
1
Label
Emotional intelligence, a simple and actionable guide to increasing performance, engagement and ownership, Amy Jacobson
Language
eng
Index
index present
Literary form
non fiction
Main title
Emotional intelligence
Responsibility statement
Amy Jacobson
Sub title
a simple and actionable guide to increasing performance, engagement and ownership
Summary
With the world in crisis, organisations are switching their key focus from product and sales to their people and mindset. Emotional intelligence is the ability to identify and manage one's personal emotions and the emotions of others. Our emotions drive everything we do as humans, and organisations with people who can recognize these drivers in themselves and know how to interact with others with different communication styles will dramatically improve their performance, capability and staff engagement. This comprehensive and practical book cuts through the hype to simplify Emotional Intelligence into familiar language and actionable tools for immediate results
Table of contents
Part I: What is emotional intelligence? -- Part II: Dirupting mindsets using EI -- Part III: The furture of EI in the workplace

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