City Libraries, City of Gold Coast

Meltdown, why our systems fail and what we can do about it, Christopher Clearfield, András Tilcsik

eng

Includes bibliographical references and index

illustrations

index present

non fiction

Meltdown

Christopher Clearfield, András Tilcsik

why our systems fail and what we can do about it

Catastrophic failure is all around us. From the disastrous Post Office software, which led to a multimillion-pound lawsuit, to the mix-up at the 2017 Oscars Awards ceremony, these errors are the unfortunate ramifications of our dizzyingly advancing world. But what causes such ruinous mistakes? And can we do anything about them? In Meltdown, world-leading experts in disaster prevention, Chris Clearfield and Andras Tilcsik, use real-life examples from around the world to reveal the errors in thinking, perception, and system design that lie behind both our everyday errors and disasters like the Fukushima nuclear accident. But most crucially, Meltdown is about finding solutions. It reveals why ugly designs make us safer, how a five-minute exercise can prevent billion-dollar catastrophes, why teams with fewer experts are better at managing risk, and why diversity is one of our best safeguards against failure. The result is an eye-opening and empowering book one that will change the way you see our complex world and your own place in it