Incoming Resources
- Leadership, the challenge for the information profession, Sue Roberts and Jennifer Rowley
- Total quality management, the information business : Key issue 92, HERTIS Information and Research
- Project management, tools and techniques for today's ILS professional, Barbara Allan
- SCONUL statistical database. Part 2. Library operations
- Useful, usable, desirable, applying user experience design to your library, Aaron Schmidt and Amanda Etches
- Data driven decisions, a practical toolkit for librarians and information professionals, Amy Stubbing
- Emergency planning and response for libraries, archives and museums, Emma Dadson
- Library management for the digital age, a new paradigm, Julie Todaro
- Managing user-centred libraries and information services, K. G. B. Bakewell
- Outreach, edited by Kate Theimer
- Gower handbook of library and information management, edited by Ray Prytherch
- Management information and decision support systems in libraries, Peter Brophy