City Libraries, City of Gold Coast

The power of people skills, how to eliminate 90% of your HR problems and dramatically increase team and company morale and performance, Trevor Throness

eng

Includes bibliographical references and index

index present

non fiction

The power of people skills

Trevor Throness

how to eliminate 90% of your HR problems and dramatically increase team and company morale and performance

People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work--a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and--more important--the bulk of their head space. Every leader can and must develop this most important of all management skills. The Power of People Skills will teach you that there's one primary difference between a great culture and a poor one: a great culture insists on having star players in every key seat, and a poor culture tolerates under performers. In this powerful book, you will learn how to: Make the people decisions that can double your results, relieve your stress, and cause team morale to soar. Attract and retain the very best talent. Deal with difficult people problems in an objective and kind way. Overcome the reluctance we all share to confront under performers. Permanently solve the problems causing most of your stress

Attracting stars is lucrative and so much more -- Determine whether you have stars (or not) -- Distill the right attitudes : and make them stick -- Take action with your underperformers -- Use the star chart to rate your current team -- Dispel the people myths that most affect your company -- Identify problems that might cause your stars to leave -- Reward and develop your stars (the "A box") -- Coach your potential stars (the "B box") -- Navigate the wrong fits (the "C box") -- Deal with your productive-but-difficults (the "D box") -- Learn team leadership skills from parenting -- Help everyone be their best -- Master the coach and connect concept -- Handle those tough hr conversations -- Conclusion: career lessons from trevor -- Notes -- Index -- About the author

How to eliminate ninety percent of your human resource problems and dramatically increase team and company morale and performance